Client Testimonials
Just some of the testimonials and reviews our customers have been gracious enough to send us
MAKING THE ORANGERY THE FOCAL POINT OF THE HOUSE
“This company prides itself from conceptual design through to installation and commissioning.
We chose Bespoke Design as our preferred supplier for the Orangery after checking other websites. After the initial enquiry, we were visited by the Director, Paul Vaughan, who listened to our requirements and gave his professional opinion and options. The meeting was very relaxed and we did not feel under any pressure to commit. Paul understood and answered our queries that assured us of our decision.
We were very impressed by the architect’s impression of the finished Orangery, provided within a couple of weeks. We are delighted to say that the completed Orangery lives to its expectations, and it is just stunning!
Throughout, the project was managed very professionally by Lee and Faye. The various trades involved in the construction were skilled and efficient in their trade. The quality of work carried out was excellent. We would like to commend on the brilliant work ethics: time keeping, adherence to safety, politeness, tidying up at the end of the day and most of all regular communication with us.
The project had its challenges which were managed and co-ordinated to successful completion by Faye. We were very impressed by the prompt responses to our concerns.
The level of detail and finish was excellent, e.g., careful matching and laying of brickwork, build quality of the lanterns, wall and floor finishing, electrical fittings, installation of doors and windows. Issues arising during the build were resolved effectively.
All our family and visitors have been delighted with the Orangery and have queried about Bespoke Design.
It certainly has been a ‘WOW’ factor for us. Thanking the team at Bespoke Design for making the Orangery the focal point of our home.
In conclusion, Bespoke Design gave us exemplary workmanship and excellent customer service and we have no reservations in recommending this Company for their building services”.
Mr & Mrs R Basson
BEAUTIFUL ORANGERY
We would like to thank you Faye for your utmost commitment to our project. Your dedication, excellent communication and management of the Orangery project have been very thorough and exemplary. All our queries were dealt with efficiently which assured us of the perfect completion of the Orangery.
The Orangery is beautiful. It has been completed to a high standard, as vouched by our friends and family. We have enjoyed sitting and spending time here. We look forward to spending more time here and enjoy appreciating our garden and nature outdoors.
Finally, we would like to thank all the contractors who have helped achieve this beautiful project. Please convey our thanks to them.
Mr & Mrs Basson in Bushby.
ORANGERY KITCHEN EXTENSION WITH SEPARATE LIVING SPACE
“We would like to extend our deepest thanks to the team at Bespoke Design for our beautiful orangery extension. We were keen to seek a company that would deal with all aspects of the project and offers a high-quality product. Bespoke Design has surpassed all our expectations and we are truly delighted with our orangery extension. The initial site visit allowed us to share our vision and with the wealth of experience and knowledge of the designer, this was bought to life with a design that was ‘spot on’ and complemented our home perfectly.
The surveyor provided a very professional and thorough service with great attention to detail. Our sincere thanks to the builders, the team who installed the orangery structure and the various tradesmen for their great workmanship, expertise and hard work, especially during the winter months.
The communication throughout our project has been excellent and any additional requirements by us have been met with efficiency and in a friendly and professional manner. It is true to say that our Bespoke Design orangery extension has most certainly enhanced our home and day to day family life and allowed us to enjoy our garden and countryside views ‘whatever the weather’. The kitchen and living space orangery extension is an absolute pleasure to be in especially with all the natural light that the build allows. We would have absolutely no hesitation in recommending Bespoke Design and thank you all once again for making our dream a reality!”
Dr & Dr Clamp, Cadeby, Nuneaton.
INSTALLATION PROCESS
“I just wanted to say, I came home from work today to the huge excitement of seeing the wall down between the kitchen and the orangery. It looks fantastic! It was always hard to imagine what the space was going to look like and we are thrilled.
Please pass on our gratitude to Dave, Rob and Dan for leaving the site so clear and tidy (as usual, of course!) and even with a door step made for us!
Fantastic family company – we have been looked after excellently, from the planning stage right through to completion. Ours was a lengthy project involving foundations which required piling, but we were continually updated and led through the processes efficiently. Nothing was ever too much trouble. Every member of the team and every contractor were excellent. We are delighted with our new orangery and would recommend Bespoke Design Rutland highly.”
Mr & Mrs Hubbard in Great Glen.
ALUMINIUM ORANGERY
“We would just like to extend our heartfelt gratitude to all at Bespoke Design for the superb service in designing and producing our orangery. From the planning stage right through to completion, you led us through every process with the best professional advice, continual updates, and minimal fuss. We threw everything at you – foundations needing piling, every weather, the most exposed site! And then, finally, Covid 19, but every team member and every contractor were excellent and a pleasure to have on site.
We are looking forward to enjoying the orangery for many years to come and would not hesitate to recommend Bespoke Design in the future”.
Mr & Mrs Hubbard in Great Glen.
OUR ORANGERY IS FINISHED…
“Our project is finished and what a joy it is . Special thanks to Dave and Dan who were exemplary. The level of detail and finish was excellent, cooperation with other trades was also excellent. The design of the lantern roof lights are the a triumph and make the building . I cannot thank Bespoke enough for their efforts in delivering our project”.
Peter Smith & Sandra Evans in Towcester.
RECENT ORANGERY INSTALLATION
“I wanted to ask you to thank, from me, the entire team who were on site yesterday. This includes everyone from the guy delivering the skip to the whole team involved in the works.
In particular, I am in Manchester all this week, and away from home, so my wife has been a little worried about dealing with the whole thing on her own. When she and I spoke in the afternoon, she was really happy with how everything had gone; every single member of your team had been helpful, super-polite, and generally made the whole experience less stressful than I think she was expecting. Basically, she (and therefore, remotely, I) was really impressed with the whole start. I’d like it if you could pass on my thanks to Lee and his team for this… we have used lots of different contractors in the past, and it has not always been the case that we have seen this level of professionalism and helpfulness. So – thank you again.”
Prof. Wallace & Mrs Jones, Great Glen, Leicester.
HARDWOOD ORANGERY INSTALLATION
“We love the design & build quality, the colour is just what we wanted. It’s made a massive improvement to the look & feel of our house. Your installation team were very professional. Faye was excellent throughout keeping us updated. Very happy”.
Mr & Mrs Cameron, Peterborough, Cambridgeshire.
BUILDING WORKS PROCESS
“I am totally impressed by how the work is going so far, the guys are all really nice and deliveries have been taken in and dealt with.
It has been really professional and I look forward to seeing the orangery go up in due course, thank you”.
Mr & Mrs Riggs in Ampthill.
EXCELLENT CONSERVATORY
“Excellent conservatory, really pleased with the look and quality of the end product. Many thanks to Dave and Dan who did a really great job on the build. Considering that we committed to the project just a month before lockdown for Covid-19 came in March, I was pleasantly surprised when construction actually started on site a few weeks ahead of my expectation. I had been imagining all sorts of possible problems, but it all came together very professionally indeed.
Back in the office, Faye coordinated well and was quick with the responses whenever we had a question.
Would recommend”.
Mr & Mrs Jones in Swithland.
Bespoke Design – My Orangery is stunning, thank you
I am still in awe of how stunning my orangery is. It is aesthetically beautiful and functional and I have the team at Bespoke Design led by Faye to thank for doing an amazing job.
I picked Bespoke Design for this project because they are a family run business with a good reputation and also because the do everything from designing, planning, doing all the building and electrical works and making sure all planning permissions are in place where appropriate. Faye, who oversees the works progress is exceptional and Lee ensures all is going to plan at the site. All the trades are professional and are extremely skilled in their various specialties. The work was finished to time, quality and budget. I have absolutely no complaints on any aspect of the work.
This company really care about customer service and satisfaction. All my calls were always returned and I received detailed updates on a daily basis. I really could go on all day about how fantastic Bespoke Design are but suffice to say I highly recommend them to anyone wishing to install an orangery. Thanks again Faye, Lee, Dave and David.
Teresa Jackson
Excellent workmanship and service
Bespoke have just completed an orangery build for us. Our house is Grade II listed, which added extra complexity, but the quality of workmanship and service throughout was excellent.
They managed the build from start to finish and paid real care and attention at every stage. We looked at several other companies but felt that Bespoke, as a family business, were more invested in our project than others. Would definitely recommend to others.
Mr & Mrs Aherne